Sofia is provided free of charge by Sprinter Software Solutions ("Sprinter", "we", "us") to small businesses in India. By creating an account or using the application, you ("you", "the user") agree to these Terms.
1. The service
Sofia is an online tool for invoicing, GST tracking, expense management, reimbursements, and account ledgering. We may add, change, or remove features at any time. Some features may rely on third-party services (e.g. SMTP for emails, OCR libraries) whose availability is outside our control.
2. Free-to-use
There is no subscription fee, no per-seat charge, and no paid tier required to use Sofia's core functionality. We may, in the future, introduce optional paid add-ons (e.g. e-invoice integrations, dedicated support); these will be clearly marked and never silently switched on.
3. Your account
- You must register with accurate company details, including a valid GSTIN where applicable.
- You are responsible for keeping your login credentials secure. Use a strong password. Don't share your account.
- You are responsible for the actions of any users you add to your company account.
- You must be authorised to enter the financial and customer data you upload.
4. Your data, your responsibility
You own all data you put into Sofia — invoices, clients, transactions, attachments. Sprinter never claims ownership of it. You are responsible for:
- The accuracy of invoices, GST filings, and any returns you generate.
- Maintaining your own backups of business-critical data.
- Complying with the GST Act, Income Tax Act, and any other Indian or local laws that apply to your business.
Sofia produces working drafts that you are expected to review before filing or sending to a client. We are not your accountant.
5. Acceptable use
You agree not to:
- Use Sofia for unlawful, fraudulent, or misleading purposes.
- Attempt to break, reverse-engineer, or overload the service.
- Upload malicious files, illegal content, or another business's data without authorisation.
- Send spam or unsolicited bulk email through our SMTP relay.
We may suspend or delete accounts that violate these rules, with or without notice.
6. No warranty
Sofia is provided "as is" and "as available", without warranty of any kind — express or implied — including (but not limited to) merchantability, fitness for a particular purpose, or non-infringement. We don't promise the service will be uninterrupted, error-free, or that data will never be lost.
7. Limitation of liability
To the maximum extent permitted by law, Sprinter's total liability to you for any claim arising out of or relating to Sofia is limited to ₹0 (zero) — i.e. the amount you paid us. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, lost data, or business interruption.
8. Indemnity
You agree to indemnify and hold Sprinter harmless from any claims, losses, or expenses (including reasonable legal fees) arising out of your use of the service, your data, or your breach of these Terms.
9. Termination
You can stop using Sofia and delete your account at any time. We can suspend or terminate accounts for violations of these Terms or where required by law. Upon termination, we may permanently delete your data after a reasonable grace period.
10. Changes
We may update these Terms occasionally. Material changes will be flagged in-app or by email. Continuing to use Sofia after the change date means you accept the updated Terms.
11. Governing law
These Terms are governed by the laws of India. Disputes will be resolved in the courts of Bengaluru, Karnataka.
12. Contact
Questions about these Terms? Email us at info@sprinter.co.in.